Brizo Faucet Brand Review

If your potential customers enjoy the look and convenience of the modern gooseneck design, the Brizo must be a top brand option to offer. With the exception of the Baliza single-handle pull-out kitchen faucet, every collection and design features a variation of the high-arc gooseneck faucet.

That may make it easier for owners to fill-up pans, pet dishes, or take care of sink-based chores. It also means that, with limited design options available, homeowners may look at other brands if they’re looking at a variety of aesthetic upgrades for their kitchen.

There is no doubt about the quality of a Brizo kitchen faucet. It is a brand that fuses traditional features with a modern look to create a one-of-a-kind experience once installed.

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About Brizo as a Brand

Brizo is a brand that focuses upon luxury fittings. It focuses on providing distinctive designs for people to enjoy in every aspect of their life.

What makes this brand unique is that it doesn’t just stay focused on kitchen or bathroom fixtures. Brizo is also a primary sponsor for Jason Wu, who is a top fashion designer with clothing, eyewear, and fragrance collections. Wu and Brizo combined with other partners to create a unique bath collection that combines his fashion and the brand’s unique style and innovation to create stunning outcomes.

Brizo likes to see their kitchen faucets, along with their other fixtures, as inspired works of art. To this manufacturer, a faucet isn’t just a fitting. That’s why every collection is listed as being “By Brizo.” Every kitchen faucet is signed with those two words to provide evidence of the fact that it is thought of as a beautiful work of art.

As a brand, there is also a focus on helping children and those in need that has helped to define their mission. Brizo was the first national sponsor of the Dream Home Giveaway, which is a program offered by St. Jude Children’s Hospital.

The goal of the brand can be summed up in this statement. “We have an ongoing commitment to improve not just rooms, but entire communities.”

How Good Are Brizo Kitchen Faucets? 

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Brizo kitchen faucets are treated more as a premium upgrade rather than a quick upgrade value. These faucets are built to last thanks to their innovative functions and fashion-forward designs.

We performed a complete review of all retail sites that promote and/or sell Brizo faucets and collect public reviews. According to our observations, the brand receives very high marks, averaging a 4.6 out of 5 across all retail platforms.

We also reviewed websites that collect consumer complaints about products and found Brizo still generates high marks. Our research indicates on complaint sites alone, a 3.5 rating out of 5 is the average – quite high considering the purpose of a complaint site is to focus on problematic issues with the brand.

What we’ve discovered in our thorough review of all public comments about the kitchen faucets from Brizo is that there is overwhelming support for the fashion-forward thinking of each design. One comment is offered more often than other: “I would rate my Brizo faucet 5 stars on its looks alone.”

As we dug into the complaints that are offered by this brand, we found one trend tends to be the source of what little discomfort there happens to be. Many of the faucets tend to cause some splashing because there may be an aerator not incorporated with the design or the gooseneck arc is too high for the sink.

If you are conducting a professional installation with a Brizo faucet, we would highly recommend gauging the homeowner’s water pressure and flow rates. A higher GPM or greater PSI tends to cause a majority of the splashing issues. There are lower GPM flow regulators, which are available from Brizo that can limit this potential issue rather effectively. 

For Brizo, complaints are the exception instead of the rule. If complaints do occur, the brand is quick to respond through multiple platforms to resolve whatever issues may be creating a negative experience. In our review, it is one of the most responsive brands on the Internet right now.

What Faucet Types Are Available Right Now from Brizo? 

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When recommending the Brizo collections to consumers or looking for DIY installation options, there are several faucet types currently manufactured by this brand.

  • One Handle Pull Down Kitchen Faucets
  • One Handle Pull Out Kitchen Faucets
  • Two Handle Bridge Faucets with Side Sprayers
  • Touchless Kitchen Faucets
  • Articulating Kitchen Faucets with SmartTouch Technology

There are also several discontinued collections that may be available in limited numbers that could provide other faucet design options for specific kitchens.

One of the top designs that is worth recommending from Brizo, especially for homeowners that are looking for a commercial-style kitchen faucet, is the articulating model that is available through the Litze collection. This faucet creates a contemporary look with commercial handling, but without the unsightly springs that some competitive designs offer.

The total height of this faucet is 21.5 inches and a maximum flow rate of 1.8 GPM is available with 60 PSI. It features tapping functionality for turning the temperature memory on or off. It is supported by a dual-jointed articulating arm and a hose that offers users extra flexibility. Decks of up to 3 inches are accommodated with this design and touch-clean nozzles help to remove hard water mineral deposits when they form.

Diamond-seal technology is used for the valves in this unique, creating a consistent experience that provides long-lasting value to any kitchen. An optional A/C adapter is available from the manufacturer as well. It comes with standard fittings.

What Is the Warranty of a Brizo Kitchen Faucet? 

Brizo guarantees that the materials used in their kitchen faucets and the craftsmanship behind each model is free from defect for a period of 5 years after the date of purchase for commercial users. For residential installations, a limited lifetime warranty applies, but only to the original consumer who made the purchase.

Electronic components, excluding batteries, are covered by a 5-year residential warranty or a 1-year commercial warranty. If a kitchen faucet does come with batteries, no warranty for the batteries is provided.

If a warranty claim must be made, then Brizo will replace or repair the defective faucet within the applicable warranty period. In some circumstances, at their sole discretion, Brizo also may decide to offer a full refund of the purchase price upon an exchange of the defective product.

Labor charges to replace, repair, install, or remove a faucet, even if it is defective, are not covered by Brizo’s warranty.

To begin the process of filing a warranty claim, consumers can call 1 (877) 345-2749. A warranty claim in writing for US or Mexico can be sent to the following address.

Brizo Kitchen and Bath Company.
Attention: Product Service
55 East 111th St.
Indianapolis, IN 46280

For Brizo customers living in Canada, the toll-free number remains the same. A different address for a written warranty claim, however, must be contacted.

Masco Canada Ltd. Plumbing Group
Attn: Technical Service Centre
350 S. Edgeware Road
St. Thomas, ON N5P 4L1

US and Mexico customers can also email their service claim to [email protected]. Customers in Canada can email their service claim to [email protected].

The original sales receipt must be made available at the time of a warranty claim or the product must be registered with Brizo.

Kitchen faucet installations outside of North America are not covered by this warranty.

What Is the Price of the Typical Brizo Kitchen Faucet? 

Almost all Brizo kitchen faucets are priced above $300. One of the lowest-priced collections that are available is called Solna and that typically retails for around $425 on most platforms. A majority of the collections, however, such as Artesso, Venuto, and Tal are priced between $500-$600.

The type of finish that is desired on the Brizo kitchen faucet will impact the price as well. The Brizo Venetian Bronze Artesso articulating kitchen faucet retails for more than $700. In comparison, the stainless steel Artesso faucet within the same collection retails for about $200 less on most platforms.

For the Litze SmartTouch articulating faucet with an industrial handle, the MSRP is over $900 for a model with a chrome-like finish. If you prefer one of their luxury finishes, such as the Luxe Gold option, then the MSRP on this particular faucet option is over $1,300.

Three other finishes, including stainless steel, matte black, and luxe gold, and polished nickel, are priced between those two extremes.

It would be fair to say that not every homeowner will be willing to put up the funds necessary to embrace this brand. For those who are, however, the look and feel of the kitchen will be modern, fashion-forward, and inviting.

For that reason, this brand is a top recommendation for professionals and DIY experts alike. It strikes a wonderful balance between sense and sensibility.

If you’d like more information about the Brizo brand, be sure to visit their primary website.

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